Managing the product Life cycle Management Creating Product documentation including • Product Description • Product use cases and stories • Hardware and software requirements • Technical and functional requirements • Cost estimation • Monitoring of competitors and the external market.

- Work with Product Managers on product management and development activities. - Conduct competitor and industry analysis for identifying and proposing product improvement initiatives. - Evaluate monthly budget plan and recommend cost-reduction initiatives. - Address product related inquiries and questions from customers in accurate and timely manner. - Provide support and guidance to other staffs in product management tasks. - Perform measuring, analysing and positioning of the product line. - Prepare product marketing presentations and publications. - Maintain accurate documentation of business processes, policies and priorities. - Develop product management plan to achieve financial and operating targets. - Support in developing product pricing and marketing strategies to achieve sales objectives.

Helping in atomization of financial department  Drawing the overall architecture.  Defining the end user needs.  Deploy the system into production.  Testing and quality assurance. - Review financial records and transactions - Report to senior management - Maintain a documented system of accounting policies - Customer relationship management - Handling account receivables - Established and maintained an effective system for analyzing and reporting on operating and daily expenditure over 4 branches.

Customer inquiries handling Customer support

- Customer Service assistant - Checks for Collections - Transfers Department