Remote (NZ-based startup), short-term project because of company-wide hiring freeze. A modern SSH terminal (desktop, mobile) used by 2M+ engineers across the globe: - Designed and prototyped an AI agent for SSH client with a PM and a developer within 2 weeks - Initiated interviews and designed SFTP integration and developer-oriented functions within 1 month

Global fleet management and logistics platform, 220K+ daily users: - Led a team of 5 designers, aligned the UX strategy via facilitating workshops and mentoring - Boosted delivery by ~20% in 5 months by introducing team-wide design reviews, a task documentation format, structured handoffs with a checklist, and a unified Figma component library Identified 200+ UX issues by analysing 300+ feature requests and conducting interviews (in collaboration with PMs) with power users in 2 months, resulting in C-level presentations and a prioritised 2-year roadmap and resolution of key usability blockers - Built scalable, composable, WCAG/APCA-compliant design systems for web and mobile, streamlining onboarding and enabling consistent UX across 3 platforms, enabling faster feature prototyping - Designed modular, AI-assisted UI, with no-code tools, enabling role-based workflows and adjustable UIs; delivered first production-ready wireframes in 1 month; launched MVP UI within 6 months

Automotive and robotics diagnostics platform: - Documented 100+ job stories from diagnostic and update workflows via field observations and user interviews; identified key pain points and automation opportunities - Built and maintained a scalable design system for data-heavy UIs, with custom charts for enum signals and wiring visualizations, to boost both development and fault analysis - Defined product roadmap together with a PM - Designed UI from scratch for both online and embedded systems, enabling data access, diagnostics, and OTA updates, and cut average malfunction resolution time from 48 to 4 hours

Cross-platform cloud-based SaaS office suite, 11K+ B2B clients: - Delivered 10+ new features based on user research and testing, including a version with innovative contextual formatting and document-integrated comments (with lower cognitive load) - Improved design-to-development handover by aligning technical specifications and introducing check list; reduced the number of dev-team demo sessions by ~30% - Mentored 2 junior designers to mid-level in 6 months

Cross-platform cloud-based SaaS office suite, 11K+ B2B clients: - Delivered 10+ new features based on user research and testing, including a version with innovative contextual formatting and document-integrated comments (with lower cognitive load) - Improved design-to-development handover by aligning technical specifications and introducing check list; reduced the number of dev-team demo sessions by ~30% - Mentored 2 junior designers to mid-level in 6 months

SaaS (web and mobile) for telecom: - Conducted 30+ interviews and field observations in 3 call centers to uncover operator pain points - Redesigned operator-facing app, reducing average call handling time from 120 to 108 seconds - Reworked the admin UI of a rule engine-based billing system, replacing complex code and config tables with a no-code tool that let analysts update tariff logic without devs, cutting adjustment time significantly.

- Contributed to the UX/UI design of a time-tracking web application - Designed websites, illustrations, and brand assets for various clients - Created multiple corporate identities, brand books, and custom illustrations for web and print - Designed and delivered a custom corporate typeface - Participated in front-end web development and prototyping - Prepared materials for digital and offset printing (prepress)