Research and analyze market conditions, industry trends, leading and lagging indicators, competitive dynamics, and disruptive forces in support of the organization’s strategy  Provide frequent communication and collaboration with various departments on focus projects and products  Analyze data to substantiate key business strategic alignment initiative  Vet, scope and manage department strategic initiatives to drive alignment across the organization.  Also responsible for presenting progress at strategy team meetings  Design all content and materials and drive effective and timely ongoing strategic communications  Collaborate with cross functional teams to ensure strategic projects are on track and success is measured  Monitoring the performance of the bank against its set strategic objectives and direction, peer review, competitor analysis and Macroeconomic review  Harmonizing the various profit/cost centers and Keeping them in alignment with the overall strategy of the bank.  Ensure close understanding of all Branch and SBU characteristics and dynamics; full understanding of business needs  Develop weekly performance tracker for all branches and SBU's; Mid-month reports, weekly income reports, etc  Provide advisory service to line management and supervisors with respect to executing on their targets  Facilitate change management process for all organizational change projects where applicable  Develop and present oral and written reports, presentations, and informal feedback to line management and supervisors on relevant issues.  Advise line managers on performance, evaluation process and the need to link performance management skiII to aid improvement throughout the organization.  Provides internal advice and support to all levels of the organization on the quality of economic analysis, methodologies and frameworks on Key issues.  Conducts analyzes of policy proposals with macroeconomic implications  Monitors and interprets current economic developments and domestic fiscal and monetary policy  Analyzes economic conditions and policy initiatives of major trading partners  Makes projections of the economic outlook; and analyses major economic policy developments  Ensures best practice in economic development research methods and technologies to develop all products and services  Conduct economic analysis relevant to operational and policy issues in the organization

Analyse the structure of a business, how it uses technology and what its goals are Identify problems within a business, including through using data modelling techniques Communicate with senior people in organisations to find out what they hope to achieve Formulate ways for businesses to improve, based on previous research Persuade internal and external stakeholders of the benefits of new technology or strategies Oversee the implementation of new technology Coordinate efforts with other specialists Integrate change management activities into project plan Evaluate and ensure user readiness and manage stakeholders. Track and report issues. Define and measure success metrics and monitor change progress Support change management at the organizational level. Manage the change portfolio

Market products and information over the phone (telemarketing) Cross-sold products and services across all customer touch points ● Handling call back solution on the banks website ( www.ubagroup.com ) ● Responsible for downloading and creating daily telemarketing reports ● Create verbiages for Adhoc campaigns as may be required ● Collate and disseminate bulk SMS to customers ● Liaise with branches to resolve customer's complaints with respect to attrition. ● Open accounts and follow up for funding ● Responsible for monitoring the team's productivity and management. ● Engage in strategic planning and process improvement. ● Responsible for staff evaluation and appraisals. Advised and processed 'Good Faith Refunds' to agitated customers, deterring negative escalations to top management

Actively participated in the macro economics statistics activities Participation in budgeting process of Group's portfolio companies and supporting financial analysis; Management of corporate common database project covering financial, sales, risk, marketing, and other business areas of portfolio companies Conducted a survey on the numerical data of unemployed youth in Oyo state

Rendering first level support for users on the electronic products Receive customer complaints, requests and enquiries and advice appropriately. Block card and escalate complaints for there solution Attracted potential customers by answering product and services questions:suggesting information about products and services Make Telephone Calls