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Female, 37 years, born on 26 July 1988

Tbilisi, willing to relocate (Georgia, Kyiv, Kyiv Oblast), not prepared for business trips

Retail Manager

Specializations:
  • Sales manager, account manager

Employment type: full time

Work experience 13 years 4 months

February 2015currently
11 years 3 months
SWAROVSKI, Partner Store - Luxury Interior LTD

Georgia

Brand manager
Developing business strategies to expand store traffic and optimize profitability; Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff; Ensuring high levels of customers satisfaction through excellent service; Organizing special promotions, displays and events; Propose innovative ideas to increase market share and improve the business; Complete store administration and ensure compliance with policies and procedures; Maintain outstanding store condition and visual merchandising standards; Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues; Report on buying trends, customer needs, profits etc; Analyzing sales figures and forecasting future sales; Managing stock levels and making key decisions about stock control; Analyzing and interpreting trends to facilitate planning; Chairing staff meetings; Maintaining awareness of market trends in the retail industry; Monitoring local competitors;
January 2014February 2015
1 year 2 months
American University for Humanities, Tbilisi Campus

Georgia

Visiting Lecturer - Public Relations & Marketing Research
Interviewing course applicants; Lecture planning, preparation and research; Checking and assessing students' work; Invigilating examinations; Attending and speaking at conferences and seminars etc.
February 2014November 2014
10 months
SteadyLogic

Georgia

IT, System Integration, Internet... Show more

Human Resources Manager
Developing and administering human resources plans and procedures that relate to company personnel; Recruiting employees whose talents are aligned with business goals is critical to the success of an organization; Candidate Screening, Interviewing, Reference and Background Checks; Bridging management and employee relations by addressing demands, grievances or other issues; Planning and conducting new employee orientation to foster positive attitude toward Company goals. Nurture a positive working environment; Performing in-person and phone interviews with candidates; Creating and revising job descriptions; Developing, revising, and recommending personnel policies and procedures;
February 2014November 2014
10 months
Octappus - Daughter Company of STEADYLOGIC

Georgia

Human Resources Manager
Developing and administering human resources plans and procedures that relate to company personnel; Recruiting employees whose talents are aligned with business goals is critical to the success of an organization; Candidate Screening, Interviewing, Reference and Background Checks; Bridging management and employee relations by addressing demands, grievances or other issues; Planning and conducting new employee orientation to foster positive attitude toward Company goals. Nurture a positive working environment; Performing in-person and phone interviews with candidates; Creating and revising job descriptions; Developing, revising, and recommending personnel policies and procedures;
January 2013February 2014
1 year 2 months
TNS - Market Intelligence Caucasus

Georgia, www.tnsglobal.com/

Qualitative Researcher / Client Service Manager
Meeting and liaising with clients to negotiate and agree research projects; Preparing briefs and commissioning research; Formulating proposals and presenting it to the client or senior management; Writing focus group discussion guides; Moderating focus groups and conducting in-depth interviews; Writing detailed reports and presenting results; Advising clients or senior management on how to best use research findings; Providing regular updates to clients on the progress of projects;

Skills

Skill proficiency levels
Customer Service
Sales Planning
Retail
Presentation skills
Sales Management
Customer Relationship Management
Human Resources Development
Visual Merchandising
Market Research
Business Development
Brand Management
Media Relations
Project management
Public Speaking
Management Reporting
Research Analysis
PR
Order Management

About me

A goal-oriented, top-performing retail management professional with strong leadership skills. Client-focused, self-motivated and driven individual who has a proven record of exceeding sales targets and handling retail store operations effectively by employing presentation and negotiation skills. Successful background in leading winning teams, focused on employee development/training, business development, and brand standards. A passion in sales, networking and recruiting in order to find top talents. Strong interpersonal skills and solid ethical behavior aimed at managing both assets and employees. Hobbies: Skiing & Photography

Higher education

2013
Higher education
Georgian Institute of Public Affairs (GIPA)
Caucasus School of Journalism and Media Management, Master's degree, Public Relations/Image Management
2009
Higher education
American University for Humanities, Tbilisi Campus
Business School, Bachelor of Business Administration / Management

Languages

Georgian — Native

English — C2 — Proficiency

German — A1 — Basic

Russian — C2 — Proficiency

Professional development, courses

2014
Human Resources Management
TBC BANK, HR
2008
Program in Marketing
European School of Management ESM - Tbilisi, Marketing

Tests, examinations

2004
Mittelstufe Deutsch
Österreichisches Sprachdiplom Deutsch ÖSD, Mittelstufe Deutsch

Citizenship, travel time to work

Citizenship: Georgia

Permission to work: Georgia, Ukraine

Desired travel time to work: Doesn't matter